What are Loyalty Points, and how do I earn them?

Loyalty points are points given to you as a reward for playing at the Poker Host in cash games or tournament tables. For each $1 you contribute to the rake you will earn 10 VIP Points.

How can I use my VIP Points?

Redeem your Loyalty Points for entry into any Poker Host real money tournament, or redeem your VIP Points for cash directly into your poker account.

How is my VIP level calculated?

The calculation is based on the total of Loyalty points earned minus the total of Loyalty points decayed.

Is it possible to go backwards in the VIP tiers?

Yes it is, but only if you don't play for the Decay Period. If the Decay Period is 60 days, then you must go 60 days without earning a Loyalty point before the nominated amount of Decay Points will be removed from your VIP balance. Please note that the deduction will only happen once every Decay Period, so if the Decay Period for the level is 60 days then you will only have points decayed once every 60 days.

How does the Exchanges per Month rule work?

You are allowed to exchange points for cash 3 times per calendar month at each tier you qualify for. Rake back players will no longer be able to exchange points for cash.

If I exchange points for cash will I drop in VIP levels?

No, you will not. You will lose whatever points you exchange from your balance, but the calculation for your VIP tier is based on lifetime points earned minus lifetime points decayed. Spending points does not alter your VIP level in any way.

How do I get into the freerolls at my level?

The VIP Diamond program detects if you are eligible for the freeroll automatically and allows you to hit the register button if you meet the requirements.

When do the freerolls run?

The freerolls run on the last Sunday of every month starting at 13:30 Software time. There must be at least 5 players registered for the tournament to start.

Do Loyalty points count towards clearing bonuses?

Yes. Please check each individual bonus for its unique terms and conditions.

Am I eligible for bonuses when I'm a VIP?

Yes. Please check each individual bonus for its unique terms and conditions.

Will the VIP Program ever change?

Yes. We may introduce new and exciting promotions as our VIP Rewards program grows.

Can I transfer VIP Points to somebody else?

No. VIP Points cannot be transferred.

How do I check my VIP Point balance?

You can check everything related to your VIP status in your player admin.

If I have rakeback, can I switch to the VIP program?

Yes. Please e-mail the Poker Host support team with this inquiry.

Since this is a new VIP Program, do I need to start all over again in 2 Diamond?

No. If you are an existing player on Poker Host, you will be automatically placed in the VIP tier corresponding to the amount of points you've earned over your lifetime (minus the number of points that have decayed from your account for inactivity, if any). So, if you have earned 500,000 points over your lifetime, you will automatically be placed in the top Diamond, and so on.

end faq